Urgent care
Care when you need it. Urgent care is an alternative to the emergency room for non-life-threatening medical issues such as the flu, pink eye, rash, sore throat, urinary tract infections, or a cold.
What are my options when I need urgent care?
Urgent care is available for non-life-threatening medical problems or issues such as colds, flu, pink eye, rash, sore throat, and urinary tract infections. Within the UW Medicine Accountable Care Network, you have these options for urgent care:
24-Hour Nurse Care Line
You can also speak with a registered nurse 24 hours a day, seven days a week and get immediate, professional advice on health questions. Our nurses can help you decide whether you need to see a doctor, go to an urgent care clinic or emergency room or care for yourself at home. Call 888.402.4238 to speak with one of our nurses now.
Urgent care clinics
Urgent care centers provide in-person care for minor illnesses or injuries. Each urgent care center has unique hours but many offer evening and weekend hours.
When should I go to a hospital emergency department?
You should use a hospital emergency department for anything that might be serious or life-threatening. If you are experiencing any of the following symptoms, do not wait. Call 9-1-1 for help in getting you to a hospital as quickly as possible.
- Chest pain
- Severe abdominal pain
- Coughing or vomiting blood
- Severe burns
- Deep cuts or bleeding that won’t stop
- Sudden blurred vision
- Difficulty breathing or shortness of breath
- Sudden dizziness, weakness, or loss of coordination or balance
- Numbness in the face, arm, or leg
- Sudden, severe headache
- Seizures
- High fevers
- Any other condition you believe is life-threatening
Emergency departments are open 24 hours a day, seven days a week, 365 days a year.